SHIPPING POLICY
Fast, reliable, and transparent shipping details for orders placed on beautypalaceexclusive.com across India.
Free Shipping
On Orders Above ₹999
24-48 Hrs Dispatch
Quick Order Processing
Live Tracking
SMS & WhatsApp Alerts
Pan-India Delivery
20,000+ PIN Codes
ORDER PROCESSING & DISPATCH TIMELINE
At Beauty Palace Exclusive, all orders placed on beautypalaceexclusive.com are inspected, packed, and dispatched directly from our central warehouse facility in Aligarh, Uttar Pradesh.
- Dispatch Hours: Orders are processed and handed over to our courier partners within 24 to 48 business hours (Monday through Saturday, excluding Sundays and National Public Holidays).
- Cut-off Time: Orders placed before 2:00 PM IST on working days are prioritized for same-day or next-business-day dispatch.
- Order Confirmation: Once your payment is verified via Razorpay (or COD confirmed), you will receive an instant order confirmation email and SMS containing your order summary.
ESTIMATED DELIVERY TIMELINES ACROSS INDIA
Estimated delivery times depend on your geographical location and PIN code accessibility:
| Destination Region | Estimated Delivery Time | Shipping Partner |
|---|---|---|
| Uttar Pradesh & Delhi NCR | 2 to 3 Business Days | Express Courier Air / Surface |
| Metro Cities (Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad) | 3 to 5 Business Days | BlueDart / Delhivery Express |
| Rest of India (Tier 2 & Tier 3 Cities) | 4 to 7 Business Days | Delhivery / Xpressbees / DTDC |
| Special Regions (North-East India, J&K, Islands) | 6 to 9 Business Days | India Post Speed Post / BlueDart Air |
*Please note: Delivery timelines are estimates and may vary slightly during peak festive sale periods, extreme weather conditions, or local logistical restrictions.
SHIPPING CHARGES & PREPAID DISCOUNTS
Orders Above ₹999
FREE SHIPPINGEnjoy 100% Free Shipping on all orders totaling ₹999 or more across India.
Orders Below ₹999
₹49 FLAT FEENominal flat shipping fee calculated automatically at Razorpay checkout.
ORDER TRACKING & NOTIFICATIONS
As soon as your shipment is picked up by our logistics courier partner from our Aligarh facility, an automated Airway Bill (AWB) Tracking Number and direct tracking URL will be sent to your registered Email Address and WhatsApp/SMS (+91 97620 60018).
You can track your package in real-time by clicking the tracking link in your notification message or by messaging our WhatsApp support with your Order ID.
COURIER PARTNERS & PIN CODE COVERAGE
We partner with India's top courier logistics networks including BlueDart, Delhivery, Xpressbees, DTDC, and India Post to ensure safe delivery across 20,000+ PIN codes. If your shipping location is classified as unserviceable by express couriers, our team will contact you to arrange alternative shipping via India Post Speed Post.
CASH ON DELIVERY (COD) POLICIES
For Cash on Delivery (COD) orders:
- Our automated verification system or customer care team (+91 97620 60018) may place a quick verification call or OTP message before dispatch.
- Please keep exact cash ready at the time of delivery. Many of our courier delivery partners also accept UPI QR payments at the doorstep upon delivery.
DAMAGED OR TAMPERED PACKAGES AT DELIVERY
Important Guidelines:
If the outer shipping box or security seal appears visibly tampered with or severely damaged upon arrival, do not accept the delivery from the courier executive and immediately report it to us.
We strongly recommend recording a brief 30-second continuous unboxing video when opening your parcel to assist us in quick claim resolutions with courier authorities if any item is damaged or missing inside.
NEED HELP WITH YOUR SHIPMENT?
If you have any questions regarding your package dispatch, delivery status, or shipping address change, contact our shipping helpdesk: